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Yes, we accept returns.
Contact me within 14 days of delivery
Ship items back within 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value
Yes, we accept changes, but only before we ship the item.
Please send us information via email [email protected].
Yes, we accept cancellations, but only before we ship the item.
Please request a cancellation within 1 hour of purchase via email [email protected].
Yes, we accept exchanges.
Contact me within 14 days of delivery
Ship items back within 30 days of delivery
Conditions of exchange
Buyers are responsible for exchange items shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please send returns and complaints to the following address:
MOLTO Alexandra Kaminski,
ul Mickiewicza 47a,
81-866 Sopot
POLAND
Each package must have a letter confirming the withdrawal from the contract.
It is necessary to provide the name and surname of the ordering party, order number, reason for the return, and data for the transfer of amounts due for returned goods.
We support payments by:
Molto Me supports EUR, USD & GBP in the English version and PLN in the Polish version. You can change the currency by changing the language version of the website.
Yes, we support payments by credit card via PayPal payment service: [email protected] as well as using funds accumulated on PayPal accounts
Yes, you can transfer directly to our bank account.
For payments in Euro:
Molto Alexandra Kaminski
IBAN: PL74 1090 1098 0000 0001 3533 1770
SWIFT: WBKPPLPP
Payments in Polish Zloty:
Molto Alexandra Kaminski
Santander Bank: 76 1090 1098 0000 0001 3533 1734
At first please check that your card is not expired and you have enough funds on your bank or PayPal account.
Also, the accuracy of your credit card’s billing details is very important. Maybe there is a misspelling in data such as the billing address or the security code.
MOLTO is not responsible for processing payment.
We always confirm by email that we received payment – if you didn’t get mail from us please let us know. We will double-check our account based on your payment details.
More info you can get from your bank, card issuer, or PayPal – they might have stopped your payment from going through.
Molto Me online store runs through a secure SSL connection. All credit card payments are handled securely by PayPal and we have no access to your credit card data.
It depends on your choice. Shipments are delivered by:
All orders are sent gift-ready with a nice box, pink tissue, MOLTO stickers, and a handwritten message from our designer!
If you wish we can add your custom note and wishes!
The cost of domestic delivery in Poland is currently 0 PLN for orders value above 550 PLN. For orders under 550 PLN – shipping with Polish Post or InPost (by your choice) is 15 PLN for paid orders, or 20 PLN when you decide to pay during delivery.
Delivery time: 3-6 business days.
Yes, we can send packages almost to every place in the world.
The cost of delivery within Europe is 20 EURO. We need around 1 – 5 days to prepare your order, and around 5-10 days to deliver it within Europe.
We will inform you about the order status.
Sure, we do!
The cost of delivery to the USA and Canada is currently 20 EURO.
We need around 1 – 5 days to prepare your order, and maximum 15-20 days to deliver it to USA or Canada. Usually it takes up to 14 days. We will inform you about the order status. We use Polish Postal Service which is secure and can be tracked online.
Sure, we do!
The cost of delivery to Australia a is currently 20 EURO.
MOLTO is an accessory brand founded in 2013 by Alex Kaminski. Handmade and designed with the highest demands for functionality and aesthetics.
Traditional craftsmanship, luxurious materials, and bold colors are the fundamentals of the MOLTO Bag.
All of our pieces are handmade in Poland, central Europe.
Each braided strap and croco key chain are hand made for order by brand designer.
Doing that Alex wishes to thank you for being part of MOLTO family!
We support and work with small local companies and craft masters. MOLTO is not about items, it is about people.
MOLTO purchases production surplus leather from Italian manufacturers - that means we handcraft our products using leather that was not made for us but is an excess of production in European fashion houses.
That’s why we can offer you products made with the highest quality, confirmed by the biggest European fashion houses. Every season we can offer you something unique, but still timeless.
MOLTO cares for the environment. We are focused on minimal waste production!
We use only reliable Raccagni Zippers. The sliders and pullers are made with durability and functionality in mind. Their manufacturing process involves tests for resistance to heat, humidity, and tarnishing. Special coating protects zippers from any chemicals ensuring it won’t corrode.