Molto Me domestic orders (Poland) are delivered by:
Polish Post
courier UPS, TNT, DPD
or to a Service Point (please contact us first)
The cost of domestic delivery in Poland is currently 0 PLN for orders value above 550 PLN. For orders under 550 PLN – shipping with Polish Post or InPost (by your choice) is 15 PLN for paid orders, or 20 PLN when you decide to pay during pickup.
Delivery time: 3-6 business days.
Order shipping
FAQ
How do you ship within Europe?
Yes, we can send packages almost to every place in the world.
The cost of delivery within Europe is 20 EURO. We need around 1 – 5 days to prepare your order, and around 5-10 days to deliver it within Europe. We will inform you about the order status.
Do you ship to the USA and Canada?
Sure, we do!
The cost of delivery to the USA and Canada is currently 20 EURO.
We need around 1 – 5 days to prepare your order, and maximum 15-20 days to deliver it to USA or Canada. Usually it takes up to 14 days. We will inform you about the order status. We use Polish Postal Service which is secure and can be tracked online.
Do you ship to Australia?
Sure, we do!
The cost of delivery to Australia a is currently 20 EURO.
We need around 1 – 5 days to prepare your order, and around 6-12 days to deliver it to Australia. We will inform you about the order status.
How are the orders packed?
All orders are sent gift-ready with a nice box, pink tissue, MOLTO stickers, and a handwritten message from our designer!
If you wish we can add your custom note and wishes!
All that you need to know about
Returns
If you want to return your order, please contact us within 14 days of delivery. Send the products back to our address within 30 days of delivery.
MOLTO Alexandra Kaminski, Mickiewicza 47a street, 81-866 Sopot
Return conditions: The buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value which we assess individually.
Returns
FAQ
Can I change my order details?
Yes, we accept changes, but only before we ship the item. Please send us information via email [email protected].
Can I cancel my order details?
Yes, we accept cancellations, but only before we ship the item.
Please request a cancellation within 1 hour of purchase via email [email protected].
Can I exchange my order?
Yes, we accept exchanges. Contact me within 14 days of delivery Ship items back within 30 days of delivery
Conditions of exchange Buyers are responsible for exchange items shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Where should I send back my order?
Please send returns and complaints to the following address: MOLTO Alexandra Kaminski, ul Mickiewicza 47a, 81-866 Sopot POLAND
Each package must have a letter confirming the withdrawal from the contract.
It is necessary to provide the name and surname of the ordering party, order number, reason for the return, and data for the transfer of amounts due for returned goods.