Choose the most convenient delivery method for you at moltome.com
Orders are delivered by apaczka.pl
Shipments are delivered by: UPS, TNT, DPD.
It is possible to send an order to a so-called Service Point – please contact us by email if you choose this method of delivery.
Due to the pandemic, we currently deliver parcels only via courier companies directly to the address you specify.
The cost of delivery in Poland is currently 0 PLN.
Delivery cost and delivery time abroad:
EU countries 5-10 business days: 20 EURO
the USA and Canda 6-10 business days: 20 EURO
Australia 6-12 business days: 20 EURO
You can track your parcel here: https://www.apaczka.pl/check_status.php
If you want more information, write us an e-mail: email@example.com
All products purchased in the MOLTO online store can be returned or exchanged.
Returned items must not show signs of use.
In the event of a complaint, it is necessary to describe the circumstances of the destruction, the proposed method of compensation (refund or exchange for a new product).
MOLTO has 14 business days to consider the complaint.
Please send returns and complaints to the following address:
MOLTO Alexandra Kaminski,
ul Mickiewicza 47a,
Each package must have a letter confirming the withdrawal from the contract.
It is necessary to provide the name and surname of the ordering party, order number, reason for the return, and data for the transfer of amounts due for returned goods.
(select the text and then print and return the signed letter together with the returned product)